Borehamwood Physio is a Private Physiotherapy Practice and in its capacity as a data Controller is committed to protecting your personal information. The website for Borehamwood Physio is www.borehamwoodphysio.co.uk.
Any questions regarding this Policy and our privacy practices should be sent via our website contact form to or by post to Borehamwood Physio, Manor View Practice, 121 Theobald Street, Borehamwood Herts WD6 4PT. Email firstname.lastname@example.org or phone 07568602107.
By attending Borehamwood Physio and related services we have a contractual and legal requirement to process and hold your data. The information we obtain about you will be used by Borehamwood Physio for the following purposes:
To plan, implement and monitor your rehabilitation
To facilitate your recovery
For internal administration purposes
We may obtain your information from, or disclose it to, your medical practitioner, and any other relevant health/professional, your employer/school (where appropriate), the job centre/DEA officer, the insurance company or other funding source, legal representatives or any other third party involved with your rehabilitation. Your information will be used for the purpose of assisting with your rehabilitation, helping you get back to your normal activities/work and promoting your well-being.
You are able to exercise certain rights in relation to your personal data that we process, under the General Data Protection Regulation (GDPR). These are set out in detail at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
You have the right to request access to any personal information relating to you that is held by us. To do this you will need to put your request for access in writing and send us proof of your identity (e.g copy of your driving licence or passport and a recent utility bill).
You have the right to have all your personal data erased from our system. However, we have a legal obligation to retain your information for 8 years, or until you are 25 years old if you were under 16 years of age when you received treatment. We require a signed letter of instruction to action a full data erasure.
All Clients assessed from May 2010 will have their information stored indefinitely in case of need to access this information in potential future legal cases.
We will take all reasonable technical and organisational security measures to safeguard your personal information whilst it is in our possession or control so that it is not, for example, lost, stolen or tampered with. If you have concerns about the accuracy of the information obtained or released by Borehamwood Physio, please discuss this with your physiotherapist who will assist you to resolve this. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
Anyone under the age of 16 must have the written consent of a parent or legal guardian for their information to be obtained and stored.
By contacting Borehamwood Physio your contact details will be stored to respond to your enquiry and you have consented to Borehamwood Physio contacting you. If you do not wish to be contacted for marketing purposes please state that you 'OPT OUT'. You will be able to opt in and out of this at anytime by by post to Borehamwood Physio Manor View Practice, 121 Theobald Street, Borehamwood Herts WD6 4PT, Email email@example.com or phone 07568602107. You will no longer receive any promotions, clinic newsletters or marketing information. We may periodically contact you about new services, special offers or other information which we think you may find interesting, using the information which you have provided.
If you log in and register on Borehamwood Physio website, we will then store your personal details on a secure back frame of the website. We do not record your password or any other private information. We do not store or record your CC information.